At Leading Edge Therapies, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Who We Are
Leading Edge Therapies provides professional therapy and wellness services. We are responsible for the collection and use of your personal data and act as the data controller in accordance with applicable data protection laws.
2. Information We Collect
We may collect and process the following types of personal data:
Personal Information
- Phone: 07487 450 398
- Email: iinfo@leadingedgetherapies.co.uk
- Address: 56b North Bridge St, Bathgate EH48 4PP, United Kingdom
Health Information (if applicable)
- Medical history relevant to treatment
- Physical conditions or injuries
- Therapy notes and treatment records
Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited and usage data
Communication Data
- Messages sent via contact forms
- Emails and enquiries
3. How We Use Your Information
We use your personal data to:
- Provide and manage therapy services
- Respond to enquiries and bookings
- Maintain client treatment records
- Improve our website and services
- Send important updates or communications (only with your consent)
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
4. Legal Basis for Processing
We process your personal data based on:
- Consent – when you voluntarily provide your information
- Contract – to deliver services you request
- Legal obligations – to comply with applicable laws
- Legitimate interests – to improve services and customer experience
5. Data Sharing
We only share your information when necessary:
- With trusted service providers (e.g., booking or payment systems)
- With healthcare professionals (only where required and with consent)
- When required by law or regulatory authorities
All third parties are required to keep your data secure and confidential.
6. Data Security
We take appropriate measures to protect your personal data, including:
- Secure servers and encrypted connections (SSL)
- Restricted access to sensitive information
- Regular monitoring and updates
Despite our efforts, no method of data transmission is completely secure.
7. Data Retention
We retain your personal data only for as long as necessary:
- To provide our services
- To meet legal and regulatory requirements
- For record-keeping purposes
After this period, your data will be securely deleted or anonymized.
8. Cookies Policy
Our website uses cookies to enhance user experience. Cookies help us:
- Understand how visitors use our website
- Improve website functionality
- Remember user preferences
You can manage or disable cookies through your browser settings.
9. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Phone: 07487 450 398
Email: info@leadingedgetherapies.co.uk
Address: 56b North Bridge St, Bathgate EH48 4PP, United Kingdom